Get in touch
We answer every email. For order questions, damage reports, returns, or anything else, email is the fastest way to reach us — or use the form below.
Email: [email protected]
Hours: Mon–Fri, 9:00 AM – 5:00 PM ET
Replies: within 1–2 business days
Damaged on arrival? Include your order number and a photo in your first message — we can usually resolve it same-day.
We’re a small team. If you don’t hear back within 2 business days, check your spam folder, then email us again. We never charge for replies, restocking, or damage replacements on stocked items within 30 days of delivery.
Who you are buying from
TUSSORA is operated by Guangzhou Bochuan Technology Co., Ltd.
- Registered business address
- Room K303, Building 1, No.2, Helong 1st Road, Baiyun District, Guangzhou City, Guangdong Province, China
- Customer support
- [email protected]
- Support hours
- Monday–Friday, 9:00 AM–5:00 PM ET
- Response time
- Usually within 1–2 business days
Delivery timing, eligible returns and refunds are explained in our Shipping Policy and Returns & Refunds Policy. Product price and availability are confirmed again at checkout.